Tuesday, July 25, 2017

Keyes Honored with Prestigious Customer Service Award

The Keyes Company Earns Prestigious National Recognition for Excellent Real Estate Service

The Keyes Company honored among top large companies with QE Award from Quality Service Certification! 

The Keyes Company has been honored for its unparalleled customer satisfaction and service quality with a national recognition – the QE Award – from Quality Service Certification, Inc. Keyes was one of the winners in the Top 5 Large Companies category, which was based on a minimum of 3,000 closed transactions in 2016.
The 2017 QE Award recognizes the Top 5 Large Companies, the Top 10 Midsize Companies and the Top 20 Small Companies, spanning 22 states, from Florida to California and Minnesota to Texas, and includes some of the most respected independent and well-known national and regional brand names. Winners are determined by an independent survey of buyers and sellers of real estate that actually closed with a real estate company participating in the assessment survey administered by QSC and Leading Research Corporation. 
Service satisfaction performance of brokerages is measured during a single calendar year from January 1 through December 31. Keyes earned an average rating of 4.83 (out of five stars) in the survey. 
“There is no greater honor than earning the highest ratings from our customers for the hard work of our agents touching all the bases and bringing home a fantastic service experience for every one of our clients,” said Mike Pappas, Keyes President and CEO. “That's why winning a QE Award from Quality Service Certification is the best award any brokerage in real estate can receive.”
Quality Service Certification, Inc. created the QE Award to foster, encourage and recognize the highest levels of service quality and customer satisfaction. QSC with its sister company Leading Research Corporation assures the careful measurement and independent validation of service and satisfaction results.  
Eligibility for the 2017 QE Award requires a minimum number of surveys sent and returned, which may be adjusted from year to year based upon market conditions and the number of participants. More than 30,000 real estate agents and 750 companies elected to participate in the customer satisfaction assessment survey process in 2016 for the 2017 QE Award.

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